Team messaging apps have become an essential part of work over the past decade and are now especially crucial for remote workers during the pandemic. For many people, these tools have become their workplace. Need proof? Consider the chaos that ensues whenever Slack has a rare outage: Many users are left wondering how to instantly communicate with their colleagues or what to do when the virtual watercooler is broken. After over two months of researching 19 of these apps and testing 11, we can say with confidence that Slack is superior to its alternatives. It has everything we want in a tool for keeping co-workers and colleagues connected on a daily basis, and its slick interface is far less painful to use than those of most competitors.
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